🔒 Privacy Policy

Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: December 1, 2024
Effective: December 1, 2024

Your Privacy Matters

We are committed to protecting your personal information and being transparent about how we use it.

1. Information We Collect

We collect information you provide directly to us, such as when you create or modify your account, request customer support, or otherwise communicate with us.

Personal Information

  • Name, email address, and contact information
  • Account credentials and profile information
  • Organization details and role information
  • Communication preferences

Usage Information

  • Log data and device information
  • IP addresses and browser information
  • Usage patterns and feature interactions
  • Performance and error data

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • Provide and deliver the products and services you request
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Personalize and improve our services and provide content or features
  • Process and complete transactions

3. Information Sharing and Disclosure

We may share personal information in the following situations:

  • With your consent or at your direction
  • With vendors, consultants, and other service providers
  • In response to a request for information if we believe disclosure is required by law
  • To protect the rights, property, and safety of us, our users, or others
  • In connection with or during negotiation of any merger, sale of assets, financing, or acquisition

4. Data Security

We take reasonable measures to help protect personal information from loss, theft, misuse, and unauthorized access:

  • 256-bit SSL encryption for data in transit
  • AES-256 encryption for data at rest
  • Regular security audits and penetration testing
  • Multi-factor authentication requirements
  • Employee access controls and training
  • SOC 2 Type II compliance

5. Data Retention

We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

6. Your Rights and Choices

You have certain rights and choices regarding your personal information:

  • Access and update your account information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request data portability
  • Opt out of marketing communications
  • Withdraw consent where processing is based on consent

7. International Data Transfers

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. We take steps to ensure that your information receives an adequate level of protection.

8. Cookies and Similar Technologies

We use cookies and similar technologies to provide, secure, and improve our services:

  • Essential cookies for basic functionality
  • Analytics cookies to understand usage patterns
  • Performance cookies to optimize our services
  • Security cookies to prevent fraud and abuse

9. Third-Party Services

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party services you access.

10. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "last updated" date. We encourage you to review this privacy policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@tanxinnovations.com
Phone: +91 98267 83036